Returns & Exchanges
At Rúngne, we want to ensure you have the best gear for your next climb; if you are not completely satisfied, you can return or exchange your items within 30 days of purchase.
1
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
2
Prepare the Package
Place the items in their original packaging with all tags attached to ensure they remain in peak condition during transit.
3
Label and Ship
Print your prepaid shipping label, attach it securely to your package, and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our warehouse inspects the returned gear, we will process your refund or exchange within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing